How to? Universal Restore (UR), needs .inf files + ? Do I have to point to a gizillion of them, or is there an easier way? Do I copy the INF dir from the PC's dir that has files needed for the restore? Do I copy the whole Windows, System32, Drivers dir? I cannot seem to locate a simple, one stop shop procedure documented anywhere, I've had the product for quite some time now, and cannot seem to find a way to use Universal Restore in a simple, plain, cut and dry way, without spending gobs of time pointing to .INF files and awaiting for a "Enumerating Devices" screen to finish. I read all posts here, no dinifinitive answer as to THIS IS HOW IT IS DONE, BLACK AND WHITE, YEA AND NO, with EXAMPLES. Does anything exist from anyone as to how to use the add on? If I pay for the 'support' option at time of purchase, does it give me more specific solutions to questions, answers, etc., rather than 'shoot from the hip' examples and experiences by users via a forum, with an answer every now and then from an Acronis moderator? I really like the produce (TI 9.1), but I can never seen to utilize it to it's fullest potential. Please, can anyone give me specific procedures as to how to use what for universal restore??