Hi How do I completely remove all traces of R2010v.6229 from my computer for a clean install of v.6778? I have installed / uninstalled v.6229 3 times while following the uninstall advice such as turn off other antivirus, do not use 3rd party uninstallers etc. However, each new install still shows the old message in the GUI i.e. internal product configuration has been corrupted; there is also the phantom drive issue. Unlike my XP (2008 RVS), Returnil in Win 7 does not have an uninstall button in All Programs, so I have to use Add/Remove programs. I can't see the point of installing v.6778 until everything v.6229 is gone. What can I do now? My OS is Win 7 Home Premium 32-bit. Thanks.