I have just done an uninstall of the latest build ATI 11 (8053) according to the manual instructions given in the thread 'Uninstalling ATI 11 Help' (thread ID1935770). However there are two files in the Program Files\Acronis\TrueImageHome folder that can't be removed -- timounter.dll and tishell.dll (the error message is 'Access is denied'). Moreover these files cause error messages whenever I boot up my computer. Can someone tell me how to remove these files? Thanks!