Uninstall Acronis Backup & Recovery: NIC missing from "Manage Network connections”; V

Discussion in 'Other Acronis Products' started by FulcoS, Jul 24, 2009.

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  1. FulcoS

    FulcoS Registered Member

    Joined:
    Jul 24, 2009
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    Uninstall Acronis Backup & Recovery: NIC missing from "Manage Network connections”; VSS fails

    Uninstalled "Acronis Backup & Recovery Advanced Server SBS Edition" (SBS 2008 SP1):
    (1) All but one vss writers missing (only “MS Software Shadow Copy provider 1.0” vssadmin list providers) (SBS Backup fails!)
    (2) Network configuration destroyed: both NIC (WAN=public internet; LAN=intranet) are missing from “Manage Network connections”, cards are running fine under “Device Manager”. NIC are not visible; can’t configure “Routing and Remote Access”: no Interfaces (so no routing, Client can’t access internet)

    Tried:
    -Reinstall NICS.
    -Used netsh to get some network functionality back.
    -AcronisCleanup
    -HKey_Local_Machine\SYSTEM\CurrentControlSet\Control\BackupRestore DWORD UseMicrosoftProvider=1

    Server is now unusable!

    Please help,
    Fulco
     
  2. FulcoS

    FulcoS Registered Member

    Joined:
    Jul 24, 2009
    Posts:
    13
    I reported the error on Fri 24/07/2009 09:58

    - I got a case number: no other reaction!
    - a Sales? person emailed me: this email address is now unreachable!

    Please help,
    Fulco
     
  3. FulcoS

    FulcoS Registered Member

    Joined:
    Jul 24, 2009
    Posts:
    13
    Re: Uninstall Acronis Backup & Recovery: NIC missing from "Manage Network connections

    It is now one week ago I tried to contact Acronis!
     
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