unable to update virus signature db with beta1a

Discussion in 'ESET Smart Security v3 Beta Forum' started by voirin, May 11, 2007.

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  1. voirin

    voirin Registered Member

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    Hi everyone,

    I'm still having problems with updating the virus signature database. I have done the following:

    1. Switched off my adsl firewall
    2. switched off xp sp2 firewall
    3. switched off Netlimiter (which has a supposed firewall)
    4. Set update server to "Choose Automatically"
    5. Default username/password = essbeta
    5. Set ESS to "no proxy server"
    6. Set ESS to "Advanced Mode"
    7. Click "Update virus signature database now" like there's no tomorrow...

    I am using XP SP2 and my internet connection is a standard ADSL connection (NOT wireless).

    When I use Nod32 2.7 it works perfect. It updates without any problems. I've been using Nod32 for years. I can't understand why ESS has such an issue. I've tried ESS beta1 and the same problem. Virus signature remains at 2236.

    After so many tries of updating ESS, the protection status goes orange "Recent update attempts failed". Sometimes I get an update.ver file of approximately 11kb showing as being downloaded within the update progress bar, but nothing comes of it.

    I tried installing ESS on another freshly installed PC running XP SP2. It seemed to install fine. However each time i reboot and try to log in, the ESS logo shows and remains on screen for over 5 minutes and then the screen turns grey... strange...

    One final question: Is it possible to manually download the virus db updates and apply them manually to ESS?

    Thanks for any help.

    cheers, voirin
     
  2. geircito

    geircito Registered Member

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    Same here, unable to update virus signatures using ESS beta 1a running under Vista Ultimate.

    The latest signatures is 2236 (20070503) = from the installation.

    -
     
  3. BlueZannetti

    BlueZannetti Administrator

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    Well, I'm seeing no problems updating on my two machines running the beta (Media Center XP/SP2, XP Pro/SP2)..., aside from ESS, is anything else running that could block communications or program functionality?

    Blue
     
  4. mainer

    mainer Registered Member

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    I am also not able to update beta 1A. My current virus signature data base file is Update 2134 (20070322).
     
  5. fosius

    fosius Registered Member

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    I did not have update problems with Beta1 and now Beta1a updates well, too... We should wait for Marcos..
     
  6. mainer

    mainer Registered Member

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    I fixed the update problem on mine. I restarted computer and reset firewall rules to automatic, and restarted computer again and was able to update beta1a.
     
  7. voirin

    voirin Registered Member

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    On that second PC that I mentioned in my initial post (the one that had the grey screen)... well it eventually settled down and I could log in normally, however it doesn't update as well!

    I previously ran Nod32 2.7 on this PC as well with no problems!

    So both my computers are static at virus signature 2236 under ESS.
     
    Last edited: May 11, 2007
  8. voirin

    voirin Registered Member

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    I tried that but it still doesn't work.

    I also tested connecting to the internet using a 56k dial up modem. Although Nod32 updates, ESS still refuses to update.
     
  9. flyrfan111

    flyrfan111 Registered Member

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    It wouldn't update with my user name and password, I changed to the essbeta user name and essbeta password and now it works.
     
  10. Marcos

    Marcos Eset Staff Account

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    It has worked for me even with my own username/password. Could you try hitting "Update now" several times to see if an update is eventually downloaded?
     
  11. flyrfan111

    flyrfan111 Registered Member

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    It took 5 tries but it works with my user name and pw now.
     
  12. roaringhere

    roaringhere Registered Member

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    Mine won't update either... Still shows 2236 and website says 2265 already. I noticed there is no entry on the server address. I chose Choose automatically. Any solution for this?
     
  13. roaringhere

    roaringhere Registered Member

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    After pushing the update button several times, it finally connects to the server.
    BUT it downgrade my virus definition to 2136 and date March 22, 2007...
    Anyone got the same problem?
     
  14. voirin

    voirin Registered Member

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    After several days of having ESS beta 1a installed on my several pc's, and with its inability to update its virus db when connected either via adsl or dialup, I've uninstalled it and resorted to Nod32 2.7.

    I hope this update problem gets fixed in the next release, its very flaky.
     
  15. roaringhere

    roaringhere Registered Member

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    After two days, it works perfectly, I think it just needs a burn-in time to settle down... So far so good...
     
  16. Sjoeii

    Sjoeii Registered Member

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    tried setting the firewall rules and pushing the update button several times but still no update
     
  17. DGMurdockIII

    DGMurdockIII Registered Member

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    im unable to update too it just tell me that my virus def are out of date
     
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