I'm running W7 64bit Ultimate, and i'm unable to updated Prevx. I've attempted several times over the last 12 hours. I also attempted to download Prevx 3.0 from the Prevx website, and install it over the current installation with no success. Here are 2 screen shots of the error messages. It really doesn't give any information on why it failed. I don't want to have to completely uninstall Prevx. I'm worried it will ask me to enter my license key in again, and then it will tell me that this license is already being used on another machine. I contacted Prevx in the past about having several license keys that was not showing on my Prevx account for managing. They told me i had to add them to my account. I attempted time, and time again to add them. I tried everything they told me to do, and nothing worked. To be exact i have 4 license keys that i can't manage. Anyone have any ideal why Prevx want update? Also, has anyone else experienced the same problem of their license keys not showing on their Prevx account to be managed?