Unable to unistall + slow shut down time on Lion

Discussion in 'Other ESET Home Products' started by Catalyst Group, Aug 21, 2011.

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  1. Catalyst Group

    Catalyst Group Registered Member

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    Hi there!

    1.) I was just trying to uninstall my Cybersecurity product v4.0.72.1 from OS X 10.7.1.

    Eventually, every time i get this message ->
    http://img807.imageshack.us/img807/1623/screenshot20110821at204.png

    2.) My start up time slowed down after the install, as well as the shut down. Instead of almost instant shut down (3-4 seconds) my shut down time is now over one minute! :blink:

    If i quit Cybersecurity, shut down time is again normal.

    Please advise.
     
    Last edited: Aug 21, 2011
  2. Catalyst Group

    Catalyst Group Registered Member

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    Update - this is getting interesting - if i quit Cybersecurity, shut down time remains over one minute, but if i try to uninstall it (and it fails - look the image above), shut down time comes back to normal - 4-5 seconds. After that, Cybersecurity is back and running again, although i've tried to uninstall it.

    It seems that there is a problem with the Cybersecurity, it holds down Lion's shutting down process. Can somebody tell me if there are any alternatives regarding the uninstall process?
     
    Last edited: Aug 21, 2011
  3. mjboon

    mjboon Registered Member

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    Hi, I am experiencing the same problem with slow shut down time. Though no problem for uninstall the Cybersecurity (which I did more than 5 time in this month).
     
  4. Catalyst Group

    Catalyst Group Registered Member

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    Any idea how to remove the program?
     
  5. mjboon

    mjboon Registered Member

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    Think I'm unlucky to have trusted ESET on the antivirus solution for MAC, though I have very good experience with the NOD32 on Windows OS a few years back.

    Removed ESET Cybersecurity from my MAC and happy that the system performance is back to normal. Someone recommended me Sophos, not sure how's the product behave .. o_O
     
  6. traveler9

    traveler9 Registered Member

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    i am unlucky too. i have the same problem. my macbook pro shuts down tooooooooo.... slow. safari crash.
    technical resonse... automatic answer , they WILL ANSWER who knows when...
    :thumbd:
     
  7. midijeep

    midijeep Registered Member

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    Seems there are problems all around. I am still waiting for the CPU hog to be fixed. In addition, I too have both slow startup and shut down times. Unfortunately I just paid for a 2 year subscription. I will give ESET a little more time to try and fix some of these issues but if they don't I will be asking for my money back.
    I do like the program but as I stated there are some quality control issues that need addressed immediately.

    BTW: There is no Version: 4.0.72.2 to be found for download. The only available version is:
    Version: 4.0.72.1, File size: 43.8 MB
     
    Last edited: Sep 17, 2011
  8. mjboon

    mjboon Registered Member

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    Did a scanning test for 2 antivirus product for Mac OSX 10.7.1

    Looks like ESET Cybersecurity is slow on the scanning speed :( And, I did uninstall the other AV before running the test. So, only ONE AV is installed and running on my Mac OSX 10.7.1


    Sophos AV for Mac (Free)

    Scan started at 2011-09-19 14:07:41 +0800

    New volume detected at /Volumes/boonchin.ng
    New volume detected at /
    2011-09-19 14:39:17 +0800 Encrypted file: /Users/user/Documents/My Documents/Ordering Guide/Tandberg Product GPL APAC_1st Release (plasiapac30).xlsx

    Scan completed at 2011-09-19 14:43:18 +0800.
    325141 items scanned, 0 threats detected, 1 issues


    ESET Cyberecurity (Paid Subscription)

    Version of virus signature database: 6475 (20110919)
    Date: 19.9.2011 Time: 18:57:15
    Scanned disks, folders and files: /;
    Scan terminated by user!
    Number of scanned objects: 180184
    Number of threats found: 0
    Time of completion: 19:29:34 Total scanning time: 1939 sec (00:32:19)
     
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