I just bought a Freecom ToughDrive Pro USB2 drive that came with True Image 8 OEM. Rather than install TI 8, I bought an upgrade to TI Home 10 after reading favourable reviews of it in PC Pro magazine. I have tried several times to create a backup of my most important data folders under Windows XP and it has failed every time. The 1st time the backup appeared to be successful but failed verification. The error was "The file is corrupted. (0x4000D) Tag = 0xC847B314771C5F00" The 2nd time TI hung part way through the backup operation. It claimed to be backing up the same folder (consisting of only a few files) for several hours. I cancelled the backup. The 3rd time TI crashed with an exception part way through the backup operation. The 4th time TI froze part way through the backup. The cancel button would not terminate the operation. I waited about 20 minutes. I had to terminate the True Image process and service. After a reboot I tried for a 5th time. The backup appeared to be successful, but the verification failed with the error "The file is corrupted. (0x4000D) Tag = 0xC847B314771C5F00" I have tried reading and writing to the USB drive independently of TI and all seems OK. I can not understand how the magazine can give it a top rating if this is typical of its performance. My first impression is that it is one of the most buggy pieces of software I have ever used. I am using the latest build of TI 10 Home (4942) on XP Pro SP2. Any suggestions on how I can get it to work?