unable to restore

Discussion in 'other software & services' started by marshawasilewski, Oct 19, 2006.

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  1. marshawasilewski

    marshawasilewski Registered Member

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    I am unable to run a restore on my computer. I have used some of the dates given to restore and I have even created my own restore date. Neither of them are working. Any ideaso_O? The reason for restoring is that my task manager is all messed up. I freeze up when doing only one thing at a time. The green icons will appear in the lower right hand corner and then I have to do a restart to be able to do anything. Thanks for any and all help you can give me!!! Marsha
     
  2. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Hello,
    First, Hitchhiker's Guide to the Galaxy - don't panic.
    Second, by right lower corner, do you refer to system tray?
    Third, do you have a CD burner, Windows XP install CD?
    Fourth, what have you been doing lately? When have you felt the changes suddenly started? Do you have a firewall or anti-virus? Did you try to scan your computer for viruses? Do you have your personal data backed up?
    Mrk
     
  3. marshawasilewski

    marshawasilewski Registered Member

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    Hi and thanks for your quick reply!!! Yes, I mean the system tray. And I have Windows XP and also a cd burner. This has been coming on very slowly. It would happen once a week or so and I didn't pay too much attention to it. I would just do a restart. However, I upgraded my Adobe Flash Player about a week ago and this is when all the problems started. I have our server's firewall, AVG and AdAware. I have also used Security Terminator and my husband has run System Mechanic Professional. I do a lot of graphic work and am unable to post anything as I am unable to Browse!!! I also uninstalled Adobe Flash Player as I heard it could cause problems. I have done a lot of reading here and it is an amazing website!!! Hope this helps and if you need more info just let me know. Thanks again. Marsha
     
  4. marshawasilewski

    marshawasilewski Registered Member

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    AT the moment, everything is backed up. I can't afford to lose all my graphic work. Just reread your post and hadn't answered this question. Marsha
     
  5. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Hello,
    I'll write a detailed help tomorrow - in about 10 hours, ok.
    Mrk
     
  6. marshawasilewski

    marshawasilewski Registered Member

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    Thanks so much!!!!!!!!! I used this forum a couple of years ago when I had the blue screen of death. I went into the registry as they told me to do and was absolutely amazed that it fixed everything!!!!! Where are you from Mrk. If I remember correctly everyone here is from different parts of the world. We are in Iowa in the middle of the U.S. I will watch for you post tomorrow. And thanks again
     
  7. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Hello,

    First, backup all of your personal data to CDs (burn them). Make sure to make even two copies of everything if needed. Once again, Do you have Windows CD installation disk and license key handy?

    If not, the below steps can be risky.

    OK, two possible venues - mild one and harsh one.

    It is possible that if your computer is infected, you might not be able to fully recover from the damage. It is also possible that your computer is just simply dying. Or something simple.


    Mild avenue:

    Once you complete the burning, please download and install the following software:

    CCleaner - please download the Basic or Slim version.
    http://www.ccleaner.com/download/builds.aspx

    Install it and let it clean all temporary files, temporary internet files, cookies etc.

    Disable system restore, reboot, enable system restore, reboot. Make a pair of checkpoints and then try to restore to the first one. Is the machine quiet, works fast, no surprises?

    If it works, you might not need / want to proceed to the second step below.


    Harsh avenue:

    Your PC might be infected - possible symptoms - slow, popups, blue screens, unknown folders and files, changed desktop wallpaper or homepages etc. Did you notice any of these and to what extent?

    If you proceed with below steps, it's possible some problems will be solved. But it also possible that your machine is infected severely and cannot be easily repaired. That's why backup of data and Windows CD are important.


    Do some online scans, let them clean if infections are found.

    Kaspersky online scan
    http://www.kaspersky.com/virusscanner

    ewido online scan
    http://www.ewido.net/en/onlinescan/

    Fortinet Online Virus Scanner
    http://www.fortinet.com/FortiGuardCenter/virus_scanner.html

    Panda SpyXposer
    http://www.pandasoftware.com/products/spyxposer/com/spyxposer_principal.htm

    TrendMicro - Anti-Spyware for the Web
    http://www.trendmicro.com/spyware-scan/

    Webroot Spy Audit
    http://www.webroot.com/services/spyaudit_03.htm


    Then please, download the following:

    Spybot Search And Destroy
    http://www.safer-networking.org/en/download/

    AVG Anti-spyware
    http://www.ewido.net/en/

    A2 Free
    http://www.emsisoft.com/en/software/free/

    Install these programs.

    Before running scans, update them fully!

    Run a scan with each one of them, one at a time. If infections are found - I recommend you let it clean them. If anything is found, rerun the check a second time until you get a clean run with each one, if possible. Reboot your computer between scans.

    Run scans with AVG anti-virus and Ad-Aware too.

    This can take a long time.

    Please tell me how things go, if strange things are happening during, before and after. Do you notice any strange symptoms, popups.

    BTW, do you use Firefox browser?

    IF UNSURE ABOUT ANYTHING, STOP AND ASK FOR ADVICE!!!

    Mrk
     
  8. marshawasilewski

    marshawasilewski Registered Member

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    Hi Mrk, I am going to print out your post. However, I love a challenge. Now, if I were to make a copy of the taskmgr on our other XP computer and install it in my computer (after removing my task manager, but saving it in the recycle bin), do you think that might solve the problem? I am going to give it a try before I start your instructions. Taskmgr is in system 32. Is there also another file that goes with it? When I do a search for taskmgr there are 2 that come up. Right at the moment I forget where the other one is located. Do you think this might solve the problem. Thanks again for all your time and help. Marsha
     
  9. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Hello,
    No it won't help. It does not work that way.
    Don't play with files in system32.
    Mrk
     
  10. marshawasilewski

    marshawasilewski Registered Member

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    Hi Mrk
    Okay I won't mess with those files. We have been gone all day and I am bushed!!! But I have printed out your instructions and will attack the computer tomorrow :) Did buy a new computer today but am still determined to get this one back and running right. The reason for restoring was to be able to fix the task manager, which is my main problem. I am almost certain that I don't have any viruses, trojans, worms, etc. but will run the programs you suggested. Then go from there. I'll probably post to you sometime tomorrow after I run those programs. Again, thanks for taking your time to help. This is a great forum!!!! OH, how do I disable restore? I am hung up now and can't get into system restore. I'll have to post this and then try again. Marsha
     
  11. Mrkvonic

    Mrkvonic Linux Systems Expert

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