Unable to remove Nod

Discussion in 'ESET NOD32 Antivirus' started by peetk, Oct 9, 2009.

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  1. peetk

    peetk Registered Member

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    I want to remove NOD from a PC but when I try to I get an error message "setup.xml is damaged or missing". There is a setup.xml in the ESET setup folder and when I click on it, I get the same message saying the file is damaged or missing. I should add that NOD's licence expired some time ago and I previously removed it then, because of other problems, had to do a system restore and therefore have to remove it once again. Can anyone point me in the right direction ? Thanks.
     
    peetk, Oct 9, 2009
    #1
  2. lifetweaker

    lifetweaker Registered Member

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    Hello peetk, please try uninstalling Nod32 with the Nod32 Removal Tool: -http://www.nod32.nl/download/tool/nod32removal.exe
     
    Last edited by a moderator: Oct 9, 2009
    lifetweaker, Oct 9, 2009
    #2
  3. philby

    philby Registered Member

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    Looked here?

    philby
     
    philby, Oct 9, 2009
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  4. peetk

    peetk Registered Member

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    I should add that its error 114 and that I did have Norton on the PC which has now been deleted.
     
    peetk, Oct 9, 2009
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  5. philby

    philby Registered Member

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    When you say deleted, did you use this?

    philby
     
    philby, Oct 9, 2009
    #5
  6. ccomputertek

    ccomputertek Registered Member

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    Last edited by a moderator: Oct 9, 2009
    ccomputertek, Oct 9, 2009
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  7. lifetweaker

    lifetweaker Registered Member

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    It is--just the one from there Nederland site (which carries the nod32 uninstaller).

    Besides, the problem probably has to do with Norton not fully uninstalled i.e. Quote from the ESET Knowlegebase:

    Like philby said, use the Norton removal tool to delete any leftovers (if you haven't already) and then try uninstalling NOD from there.
     
    lifetweaker, Oct 9, 2009
    #7
  8. siljaline

    siljaline Registered Member

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    Last edited: Oct 9, 2009
    siljaline, Oct 9, 2009
    #8
  9. ccomputertek

    ccomputertek Registered Member

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    ccomputertek, Oct 9, 2009
    #9
  10. siljaline

    siljaline Registered Member

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    siljaline, Oct 9, 2009
    #10
  11. ccomputertek

    ccomputertek Registered Member

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    Actually I was referring to the removal tool, and you quoted my post and posted a link that has nothing to do with eset uninstaller, just the steps to remove manually.

    And the tool is considered the last ditch effort, not the manual removal instructions, as the eset uninstaller tool removes alot more than the manual uninstall instructions on the link you posted..................... But i'm not going to argue with you about this. :cautious: :shifty:
     
    ccomputertek, Oct 9, 2009
    #11
  12. peetk

    peetk Registered Member

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    Using Revo installer, I managed to remove NOD32. I'm still having problems but that's off topic in this forum as I'm talking about another AV software programme. Thanks for your help !
     
    peetk, Oct 10, 2009
    #12
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