Unable to remove Nod

Discussion in 'ESET NOD32 Antivirus' started by peetk, Oct 9, 2009.

Thread Status:
Not open for further replies.
  1. peetk

    peetk Registered Member

    Joined:
    Sep 5, 2006
    Posts:
    18
    I want to remove NOD from a PC but when I try to I get an error message "setup.xml is damaged or missing". There is a setup.xml in the ESET setup folder and when I click on it, I get the same message saying the file is damaged or missing. I should add that NOD's licence expired some time ago and I previously removed it then, because of other problems, had to do a system restore and therefore have to remove it once again. Can anyone point me in the right direction ? Thanks.
     
  2. lifetweaker

    lifetweaker Registered Member

    Joined:
    Jun 24, 2009
    Posts:
    63
    Location:
    127.0.0.1
    Hello peetk, please try uninstalling Nod32 with the Nod32 Removal Tool: -http://www.nod32.nl/download/tool/nod32removal.exe
     
    Last edited by a moderator: Oct 9, 2009
  3. philby

    philby Registered Member

    Joined:
    Jan 10, 2008
    Posts:
    940
    Looked here?

    philby
     
  4. peetk

    peetk Registered Member

    Joined:
    Sep 5, 2006
    Posts:
    18
    I should add that its error 114 and that I did have Norton on the PC which has now been deleted.
     
  5. philby

    philby Registered Member

    Joined:
    Jan 10, 2008
    Posts:
    940
    When you say deleted, did you use this?

    philby
     
  6. ccomputertek

    ccomputertek Registered Member

    Joined:
    Jul 27, 2009
    Posts:
    371
     
    Last edited by a moderator: Oct 9, 2009
  7. lifetweaker

    lifetweaker Registered Member

    Joined:
    Jun 24, 2009
    Posts:
    63
    Location:
    127.0.0.1
    It is--just the one from there Nederland site (which carries the nod32 uninstaller).

    Besides, the problem probably has to do with Norton not fully uninstalled i.e. Quote from the ESET Knowlegebase:

    Like philby said, use the Norton removal tool to delete any leftovers (if you haven't already) and then try uninstalling NOD from there.
     
  8. siljaline

    siljaline Former Poster

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    Last edited: Oct 9, 2009
  9. ccomputertek

    ccomputertek Registered Member

    Joined:
    Jul 27, 2009
    Posts:
    371
  10. siljaline

    siljaline Former Poster

    Joined:
    Jun 29, 2003
    Posts:
    6,619
  11. ccomputertek

    ccomputertek Registered Member

    Joined:
    Jul 27, 2009
    Posts:
    371
    Actually I was referring to the removal tool, and you quoted my post and posted a link that has nothing to do with eset uninstaller, just the steps to remove manually.

    And the tool is considered the last ditch effort, not the manual removal instructions, as the eset uninstaller tool removes alot more than the manual uninstall instructions on the link you posted..................... But i'm not going to argue with you about this. :cautious: :shifty:
     
  12. peetk

    peetk Registered Member

    Joined:
    Sep 5, 2006
    Posts:
    18
    Using Revo installer, I managed to remove NOD32. I'm still having problems but that's off topic in this forum as I'm talking about another AV software programme. Thanks for your help !
     
Thread Status:
Not open for further replies.