Unable to Mount Image of Partiton

I have spoken to Matt at Paragon Support and he was going to check and I am to call him back Jan 2 when they return. In the meantime I decided to call Microsoft over the weekend since I had time. I am using HD Manager 12 and have had some problems. Yesterday I spent over an hour with a level 2 tech who researched and called me back today from Microsoft regarding Windows 8 and the issues I have been having. We did a re-install saving all of my programs and settings and all of my problems have been solved except for one. When I go to mount a partition I get an Operations Failed message which says "Failed to open UIM Driver Repairing Installation will probably fix problem and when I say more options it gives me an error message 0xe0000010. I did go back to add/ remove programs and do an repair but still get same message. Microsoft told me this was clearly a Paragon Issue.

Any help is appreciated.

 

I too am unable to mount a partition image. I tried a few selected backups, from the Archives tab, with Partitions showing, I right click and choose Mount Selected Archive.

It asks for a drive letter, I tried a few different drives, each time I receive

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