Hi All....I must say its very disparaging to see so many problems and so little support from Acronis here. When I try to mount an image to explore, I get the error message, "Unable to Mount Image to a Drive Letter" Running version 8.1 build 941 Windows Server 2003 Image is stored locally, have also tried storing on the network, no success there either. Have done a completely clean install, no help. Our company has spent a LOT of money on this software, and telling us to "upgrade to the newest version" to get the functionality we have already paid for, just isnt going to fly. If there is anyone who has had this problem, and come up with a solution, please message me as soon as you can. Thank you very much.