Unable to migrate disk - Cannot find drive error

Hi,

I am using migrate easy to copy contents of a 6ogb hdd (mostly empty, WIN XP OS installed) to a 40GB HDD on USB.

All is OK until the portion where the reboot happens to start migrate task.

Then I get the error "Cannot find disk" "Press any key to reboot" message.

I have tried this on another laptop of mine as a test and it works flawlessly.

What should I do?

Thanks
Krishnan

 

Hello Krishnan,

Thank you for choosing Acronis System Transferring Software.

First of all, please make sure you use the latest (619) build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If the problem persists with the latest build please install the below update with disabled logging:

http://www.acronis.com/files/support/SnapAPI_l_s_e.exe

This should solve the problem.

Thank you.
--
Ilya Toytman