Unable To Manually Update Signature Files

Discussion in 'NOD32 version 2 Forum' started by Thankful, Oct 24, 2006.

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  1. Thankful

    Thankful Savings Monitor

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    I am a registered user. I have been trying to update my signature files using a manual update. I have the server set to 'choose automatically'. Idid a network repair via Imon->Network config changes and restarted my computer. I even turned off my firewall but this did not help. I just updated a-squared antimalware scanner definitions without problems. The following is my event log: Thank you for your help

    Time Module Event User
    10/24/2006 10:21:35 AM Update Error connecting to server u4.eset.com.
    10/24/2006 10:21:31 AM Update Error connecting to server u8.eset.com.
    10/24/2006 10:21:27 AM Update Error connecting to server u2.eset.com.
    10/24/2006 10:21:23 AM Update Error connecting to server u3.eset.com.
    10/24/2006 10:21:21 AM Update Error connecting to server 82.165.250.33.
    10/24/2006 10:20:59 AM Update Function: gethostbyname, parameters: , return value: 11001
    10/24/2006 10:20:59 AM Update Update attempt failed (Server connection failure.)
    10/24/2006 10:20:52 AM Update Error connecting to server www.nod32.com.
    10/24/2006 10:20:48 AM Update Error connecting to server u7.eset.com.
    10/24/2006 10:20:44 AM Update Error connecting to server u3.eset.com.
    10/24/2006 10:20:41 AM Update Error connecting to server u2.eset.com.
    10/24/2006 10:20:37 AM Update Error connecting to server 82.165.250.33.
    10/24/2006 10:20:14 AM Update Error connecting to server u4.eset.com.
    10/24/2006 10:20:12 AM Update Error connecting to server u8.eset.com.
    10/24/2006 10:20:08 AM Update Update
     
  2. Marcos

    Marcos Eset Staff Account

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    Check your proxy settings in the NOD32 advanced update setup.
     
  3. Thankful

    Thankful Savings Monitor

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    Hi Marcos,

    The proxy settings is not checked and the page is blank.
     
  4. Blackspear

    Blackspear Global Moderator

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    Hi Thankful, gethostbyname, parameters: , return value: 11001 Answer and Answer

    Cheers :D
     
  5. Thankful

    Thankful Savings Monitor

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    Blackspear,

    Thank you for responding. I have a cable modem connection so I don't believe the problem is related to my ISP. I ran lspfix and no problems were found. I believe the problem is on NOD's side. As I stated earlier, I am able to download definitions of other security applications without problems.
    I have been using NOD32 for about three years. When I first started using the program, manual updates were processed quickly on the first try. Now, it takes many attempts before it is successful.
     
  6. Brian N

    Brian N Registered Member

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    ^ Works fine here, I doubt it's an issue with ESET or their servers (you can check em here).
    Maybe a reinstall would fix it.
     
  7. Blackspear

    Blackspear Global Moderator

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    You are welcome.

    I too am on cable, it does once in a blue moon disconnect. The error message gethostbyname is a lack of internet connection.

    Did you run the Winsock Repair tool as well as Repair IMON?

    Cheers :D
     
  8. Thankful

    Thankful Savings Monitor

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    I think I have found the problem. I am using Comodo firewall and had been blocking access to svchost. Are there any problems to giving svchost permanent access to the internet?
     
  9. ASpace

    ASpace Guest

    You can ask your question about Comodo firewall here
     
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