Unable To Install ESS 3.0.684

Discussion in 'ESET Smart Security' started by LJ_, Dec 26, 2008.

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  1. LJ_

    LJ_ Registered Member

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    I Previously had Kaspersky Anti-Virus installed but ESS is better and faster so i'v moved to ESET.

    When i run the installer it says:

    izysz8.jpg
    http://i44.tinypic.com/izysz8.jpg

    When i select ignore and install ESS my pc crashes. This never happened when I tried the trials. When I Try to install 3.0.672 it works without any problems.

    Any solutions ?

    PS: I'v deleted all my regs via regedit so that is not the problem/.
     
  2. Fixer

    Fixer Registered Member

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  3. LJ_

    LJ_ Registered Member

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    Weird it says KAV not found, where can I find the KIS remover tool cus long time ago i had tried the kis to if i am not wrong.
     
  4. Fixer

    Fixer Registered Member

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  5. philby

    philby Registered Member

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    I think the link provided by Fixer is the KIS removal tool.

    Did you see this below the zip download?

    Capture.JPG

    Hope this helps

    philby
     
  6. LJ_

    LJ_ Registered Member

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    didnt work pfffff
     
  7. philby

    philby Registered Member

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    Have you tried the tool and then command line in safe mode?

    philby
     
  8. proactivelover

    proactivelover Registered Member

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    for best result install kaspersky and then uninstall it by using removal tool
    then tell us the result
     
  9. LJ_

    LJ_ Registered Member

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    I was doing that before you've posted, now i am getting an another error:

    http://i42.tinypic.com/2zxqmmg.jpg

    this happens when i start the installer.
     
  10. ronjor

    ronjor Global Moderator

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  11. LJ_

    LJ_ Registered Member

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    I'v many applications installed on my pc, it says that I may have to reinstall some or all applications.
    I will not run this tool
     
  12. ronjor

    ronjor Global Moderator

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    That means if you use the the tool to uninstall Kaspersky, in order to use Kaspersky again, you would have to reinstall the program.
     
  13. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Try checking your computer's registry to see if the [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AVP] key still exists. If it does, back up (export) and delete the key, then try installing ESET Smart Security on the computer.

    Regards,

    Aryeh Goretsky
     
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