Unable to image with new computer

Discussion in 'Acronis True Image Product Line' started by ralphb, Oct 11, 2006.

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  1. ralphb

    ralphb Registered Member

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    Received a new computer today and am having a problem trying to image my C: drive to a secondary drive.

    This machine has a SATA HDD and CDRW/Combo. The CDRW is connected to the IDE controller (there is only one controller in this machine) and I've connected an IDE HDD as slave to this cable. It is recognized in CMOS setup and PM 8.0. But, when I attempt to image the C: drive it doesn't go to the second HD - it appears to create a folder on the C: drive.

    Using ATI ver. 7.0. - had a similar setup on my previous rig and it worked fine. I'd appreciate any suggestions.

    Ralph
     
  2. MerlinAZ

    MerlinAZ Registered Member

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    Is it a new IDE HDD?
    Did you partition/format it?
    Are the jumpers correct on the HDD and CDRW?
    Is it recognized in Windows Explorer?
     
  3. starfish_001

    starfish_001 Registered Member

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    What SATA controller have you got?
    Does TI work in windows ? or just not work on the recovery disk?
     
  4. ralphb

    ralphb Registered Member

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    MerlinAZ: The IDE HD was formatted and in working order. The jumper was set as slave and recognized in WE.

    starfish 001: The SATA controller, I've no idea. TI did work from Windows on my previous system.

    Finally, after hours of frustration, I yanked it out an decided to use it as an external drive - imaged fine!

    Thanks, guys!
     
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