Unable to find disk

Discussion in 'Acronis True Image Product Line' started by Gnagman, Jun 30, 2005.

Thread Status:
Not open for further replies.
  1. Gnagman

    Gnagman Registered Member

    Joined:
    Jun 30, 2005
    Posts:
    2
    Location:
    Sweden
    Got a brand new Dell with a SATA-drive as c:, have also installed a ATA-drive as d:. When booting with TI8 cd the SATA-drive can't be found, only the ATA-drive. Any one got a clue?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Gnagman,

    Thank you for choosing Acronis Disk Backup Software.

    First of all, please make sure you use the latest (889) build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download. After that please create new Acronis Bootable CD with the latest build and try using it.

    If the problem persists please let us know the full model name of your SATA controller.

    Thank you.
    --
    Ilya Toytman
     
  3. jmk94903

    jmk94903 Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    3,329
    Location:
    San Rafael, CA
    What is the model number of your new Dell? I have a friend who is ordering a new Dell desktop this week.

    Thanks,
     
  4. Gnagman

    Gnagman Registered Member

    Joined:
    Jun 30, 2005
    Posts:
    2
    Location:
    Sweden
    After using latest build (889) everything worked fine. I've got a Dell 6800 with a 160 Gb SATA-drive, standard at time of purchase.

    /Gnagman
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
  6. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
    Posts:
    4,661
    Location:
    Menorca (Balearic Islands) Spain
    Hello Irina,

    o_O o_O

    Best regards
    Tom
     
Thread Status:
Not open for further replies.