Unable to edit Policy

Discussion in 'ESET Server & Remote Administrator' started by Will_3rd, Jan 29, 2013.

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  1. Will_3rd

    Will_3rd Registered Member

    Joined:
    Oct 20, 2009
    Posts:
    10
    Location:
    UK
    Hi all

    I am trying to edit a policy within ERAC and get the following message:

    http://dl.dropbox.com/u/45521612/29-01-2013%2016-52-55.jpg

    Is there any easy way to fix this? I can edit the other policies within Policy Manager without issue.

    Any assistance would be appreciated.

    Thanks,

    Will
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Since ERAS logs as well as the content of the "%ProgramData%\ESET\ESET Remote Administrator\Server\storage\Policy_Configuration" folder will be needed for analyzing the issue, I'd suggest that you contact your local customer care and supply them with the above mentioned stuff.
     
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