I am hoping someone here can help me. I downloaded Spybot Search and Destroy 1.3 on Thursday the 19th of May, onto my friend’s computer, because she had all the symptoms of an adware infected PC. I’ve had good experiences with Spybot, I’ve had it on my PC every since version 1.2, in other words, nearly two years. It has (along with other anti-spyware programs) helped my PC tremendously, despite an occasional problem launching every now and then, I can’t complain. Anyways, I downloaded it for my friend, scanned for variants, of which 14 or so resulted, with 70 entries in all. Gator for example, was a single variant with 27 entries or traces of it found on her PC. The next day, Friday, I used the update feature (which I should have done as soon as I downloaded, but I forgot) there were quite a few updates such as Spanish language help files, new detection rules, new detection library entries, fingerprints, skins for colorblind users, etc, etc. And so I can’t remember them all, but when I finished downloading them, I immunized, turned on TeaTimer and SDHelper, and started a new scan, three entries came up Alexa Related, BackWeb Lite and GAIN.Gator. I chose not to eliminate Alexa Related, because I felt strongly that it wasn’t a threat (just trust me on this one, I’ve come across it before) I proceeded to get rid of BackWeb Lite and Gator. And even though I knew BackWeb Lite was probably there, because it came with the model, a Compaq, it was running in the backround a lot (i.e. running processes list) and I couldn’t help, but be suspicious, because I didn’t recall it being there earlier in the week. Some of the Gator entries couldn’t be removed, most likely because they were in use, so when Spybot asked if it could run at next startup I said “yes”. And when it did, the scan stopped before completion giving an error message, which was partly covered, and appears to be in German, and in English. That was on Friday, and every time I scan again the same thing happens, here’s a screenshot below. The reason it's discolored is because I had to save it as a GIF file, because I couldn't upload Bitmaps. I hope you can help me and I do hope this is in the right board. And as a final question, is it really true you don't review HijackThis logs anymore?