Two out of three hotels accidentally leak guests' personal data: Symantec

ronjor · Apr 10, 2019

Angela Moon April 10, 2019

(Reuters) - Two out of three hotel websites inadvertently leak guests’ booking details and personal data to third-party sites, including advertisers and analytics companies, according to research released by Symantec Corp on Wednesday.
The study, which looked at more than 1,500 hotel websites in 54 countries that ranged from two-star to five-star properties, comes several months after Marriott International disclosed one of the worst data breaches in history.
Click to expand...

guest · Apr 13, 2019

Lax data security in hotel industry ‘needs action
April 11, 2019
https://techhq.com/2019/04/lax-data-security-in-hotel-industry-needs-action/

In releasing the report, Symantec has revealed a fundamental security flaw in the marketing practices and handling of customer data currently in wide use in the hospitality sector.

“The problem that hotels have is clearly the large amount of data they have and persist in their data warehouses,” said Poschman.
“Like other softer targets such as localities and state governments, they maintain numerous and detailed information on clientele because they need it. But having lots of data isn’t really the problem – it’s the challenges of the industry.”
Risks of the franchise model
With much of the hotel industry built on franchises, the results also highlight the security risks associated with the model, Poschman noted, “with each hotel having some latitude on how they run their house with their own local partners while having access to the central systems.”
Click to expand...

Log in or Sign up

Two out of three hotels accidentally leak guests' personal data: Symantec

ronjor Global Moderator

guest Guest

Log in or Sign up

Two out of three hotels accidentally leak guests' personal data: Symantec

ronjor Global Moderator

guest Guest

Useful Searches