My firewall asked about this program lass32.exe and I couldn't find anything about file after several searches so I have blocked it. I have had so many attacks on this computer as my child doesn't want to run a firewall. Her school's computer support staff will not support her if a firewall is installed. It was a last ditch effort to find the problems with this machine. running XP on this machine. It is nothing but trouble. But I have killed off much of the issues now down to a last few questions on this machine. smsss.exe remo.exe support.exe lass32.exe no idea about these programs what they do or if I have to get rid of them. My machine I run 98 SE with Norton AV, Spybot, Adware and ZoneAlarm and have had no problem until just recently. Right now that machine will boot up and shut down immediately. Only works in safe mode. Going to use kid's machine to help determine problem with my 98SE machine. Any idea on how to best approach this problem.