Tweaking antispyware apps to play nicely with ESS

Discussion in 'ESET Smart Security' started by Robin Springall, Sep 13, 2010.

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  1. Robin Springall

    Robin Springall Registered Member

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    The new version of Spyware Doctor (v8.0.605) prevents ESS from loading properly <sigh>

    Which Eset programs should I add to SD's global action list so it ignores them? I can't add the whole darn ESS folder - I tried!
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

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    Hello Robin Springall,

    Have you tried adding EKRN.EXE or EGUI.EXE?

    Thank you,
    Richard
     
  3. Robin Springall

    Robin Springall Registered Member

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    Thank you Richard - that worked a treat :)
     
  4. Robin Springall

    Robin Springall Registered Member

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    Aargh! Spoke too soon: it worked for an hour or so, then Spyware Doctor 8 got spooked, started turning off Eset's firewall, and prevented internet access.

    For now I've reverted to SD7, but are there other files I should add to SD's exceptions list?
     
  5. Rmuffler

    Rmuffler Former Eset Moderator

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    Hello Robin Springall,

    Those would be the two executables to add. Have you contacted our customer support team to look deeper into this?

    Thank you,
    Richard
     
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