TSB Boss Apologises For Online Banking Meltdown

Discussion in 'other security issues & news' started by Minimalist, Apr 24, 2018.

  1. Minimalist

    Minimalist Registered Member

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    Slovenia, EU
    https://www.silicon.co.uk/data-storage/database/tsb-boss-apologises-online-banking-meltdown-231707
     
  2. hawki

    hawki Registered Member

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    "As bank IT system revamps go, few have been as disastrous as UK bank TSB’s latest system upgrade [migration], which began on Friday, was supposed to be up and running by Monday morning, but is still down on Tuesday evening. It’s now Day Five of the crisis and an estimated 1.9 million TSB customers still cannot use the bank’s online service. According to customer testimonials featured on The Guardian, some cannot even withdraw cash with their ATM card or their credit cards...

    ...The upgrade involves moving 1.3 billion customer records over to a “state-of-the-art” (Sabadell’s words) in-house developed banking platform called Proteo4UK..."

    https://wolfstreet.com/2018/04/24/uk-banks-tech-chaos-is-blocking-customers-from-their-funds/
     
  3. Daveski17

    Daveski17 Registered Member

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    The 'listening' bank should have listened to some decent upgrade advice ROTFLMAO.
     
  4. Minimalist

    Minimalist Registered Member

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    TSB Train Wreck: Massive Bank IT Failure Going into Fifth Day; Customers Locked Out of Accounts, Getting Into Other People’s Accounts, Getting Bogus Data
    https://www.nakedcapitalism.com/201...ther-peoples-accounts-getting-bogus-data.html
     
  5. hawki

    hawki Registered Member

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    "TSB outage: Now TSB warns of phishing attacks targeting customers

    Outage continues into second week, with half of customers without access

    Beleaguered bank TSB today warned customers suffering from its ongoing internet banking outage that cyber criminals are targeting them with phishing attacks.

    Hackers pretending to be from TSB customer support are now trying to con frustrated customers out of their banking details, TSB confirmed,.."

    http://www.itpro.co.uk/it-infrastructure/30990/tsb-outage-news
     
  6. Minimalist

    Minimalist Registered Member

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    Scammers raid man’s bank account while he waits on hold to fraud hotline
    https://www.welivesecurity.com/2018/05/28/scammers-drain-mans-bank-account-fraud-hotline/
     
  7. stapp

    stapp Global Moderator

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    TSB investigated over IT meltdown
    https://www.bbc.co.uk/news/business-44370802
     
  8. guest

    guest Guest

    Tech Shutdown Blows: IT chaos cost Brit bank TSB almost £200m
    Pre-tax loss of £107m pinned on meltdown
    July 27, 2018
    https://www.theregister.co.uk/2018/07/27/tsb_reports_loss_100m_it_meltdown_cost_200m/
     
  9. guest

    guest Guest

    Brit banks must disclose outages via API, decrees finance watchdog
    August 16, 2018
    https://www.theregister.co.uk/2018/08/16/fca_bank_breach_public_disclosure_api/
     
  10. stapp

    stapp Global Moderator

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    UK
    TSB boss Paul Pester to step down after IT fiasco.

    https://www.bbc.co.uk/news/business-45406322
     
  11. guest

    guest Guest

    IT outage cost TSB £330m
    High-street bank is still handling customer complaints following last April's disaster
    February 1, 2019

    https://www.itproportal.com/news/it-outage-cost-tsb-pound105m/
     
  12. guest

    guest Guest

    IT meltdown outfit TSB to refund all customers that fall victim to fraud in 'UK banking first'
    April 15, 2019
    https://www.theregister.co.uk/2019/04/15/tsb_fraud_payout_guarantee/
     
  13. guest

    guest Guest

    TSB chiefs braced for criticism over £370m IT meltdown
    November 9, 2019
    https://news.sky.com/story/tsb-chiefs-braced-for-criticism-over-370m-it-meltdown-11857978
     
  14. guest

    guest Guest

    Massive increase in fraud attacks on TSB customers during IT meltdown
    November 20, 2019
    https://www.computerweekly.com/news...d-attacks-on-TSB-customers-during-IT-meltdown
     
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