Can anyone help? I am trying to renew licence on my Nod, but everytime I hit login a windows box appears to tell me "Licence Username is not the correct format". I am copying and pasting from my emailed copy of the licence, I have tried typing it in instead and also changing the letters from upper to lower case but nothing works. Is my only way around this to wait until licence expires and start a new account from scratch? (which I know won't be difficult, just a PITA) Does anybody know how to get around this silly windows box? Thanks in advance.