Discussion in 'ewido anti-spyware forum' started by vinchen, Sep 11, 2006.
i try to delete the iehelper_(number).dll but,,,can't .....please help me ,thank you alot
Hi, try the safe mode.. Press F8, while the pc starts
i have tried ,,,but,,,,,,can't delete
Hello vinchen !
From the picture you post , I can't see the file type , is it exe or is it dll , or what ...
The most recommended is to :
boot your computer into Safe Mode
You need to boot your hard drive to Safe Mode .Do this by repreatedly hitting F8 while your computer is starting before the Windows logo appears . When the Windows Advanced mode appears , choose Safe Mode and press ENTER . Wait some time and log in.
Make sure your Windows is able to display all files
Goto Start->Settings->Control Panel -> Folder options -> "View" tab -> check "Show all hidden files and fodlers and check hide protected system files , apply and OK
Using Windows Explorer (My Computer) navigate to the file/folder where Ewido finds this adware and manually delete that file . If somehow it is not possible , restart your computer (in Normal Mode) and
use the following tools :
If the locked file is dll file type , use UnDll - the DLL removal utility , author PaoloMonti, ESET , http://www.nod32.it/tools/UNDLL.ZIP
If the locked file is another type , you can download,install and use Unlocker
After you have deleted that particular file , please download , install , update :
Ad-Aware SE Personal
SpyBot Search and Destroy
perform full scans with them to make absolutely sure your computer is malware free . Perform full scan with your Ewido , too . Scan for viral malware (viruses,trojans,worms) using updated and current antivirus software . If you don't have , you can try NOD32 www.eset.com
or try dr web cureit
Separate names with a comma.