Dear Acronis, I have loaded True Image Home 2009 on a new dell vostro 1510 pc with XPpro SP3. Everything seems to load ok but I cannot launch try&decide (T&D). I get an error ~ "can't start T&D". This happens with build 9646&9796. My secure zone is created on the C: primary OS partition. I have tried deleting and re-creating SZ at diff levels of install (Full/Typical). 9646 worked once after a typical install but failed to load T&D after that. Any suggestions?