True Image Trial(s)

Discussion in 'Acronis True Image Product Line' started by rchamberlain, Mar 31, 2005.

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  1. rchamberlain

    rchamberlain Registered Member

    Joined:
    Mar 29, 2005
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    Hello,

    I've heard a lot of good things about True Image, and I'm completely fed up with Ghost. So, I downloaded the True Image trial to see how I could build image backups for my laptop and save those images to my home computer.

    I am able to get things setup, and the backup begins properly, but at about 4% complete, I always receive an "Error reading media" (apologies if the error text is not exact).

    My home computer hard disk if just fine, and I have no idea if I'm doing something incorrectly. I really want to believe that True Image can solve my problems, but if I can't get past this issue, I cannot recommend that my company purchase it.

    Please advise, and thanks in advance for any assistance.

    Rick
     
  2. rchamberlain

    rchamberlain Registered Member

    Joined:
    Mar 29, 2005
    Posts:
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    Just as a followup - I was able to successfully create a complete image to a local drive, with no media errors.

    Rick
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Rick,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Could you please create the screenshot of the error and your actions in wizard and send them to support@acronis.com along with the link to the thread? Also please create Acronis Report (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the instructions) on both of your computers and send them as well. This will allow us to investigate the problem.

    Thank you.
    --
    Ilya Toytman
     
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