True Image on W2k Adv. Server

Discussion in 'Acronis True Image Product Line' started by STR, Oct 28, 2004.

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  1. STR

    STR Registered Member

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    We have installed TIS on W2k Adv. Server and when we try to backup a partition we have the following message "Error writing the file". We try to save the file on a HDD not on CD or DVD. Do you have any idea ?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello STR,

    Thank you for choosing Acronis True Image (http://www.acronis.com/products/trueimage/).

    We are really sorry for the inconveniences.

    Could you please download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report and send it to support@acronis.com? This would provide us with detailed information on the hard disk partition structure. Also please describe the problem briefly and we will do our best in order to resolve it as soon as possible.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
  3. STR

    STR Registered Member

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    The problem is simple. I try to create a backup of my partition "D" and I want to save it on partition "F". It is a Win2k Adv. Server, I am administrator. The error message appears when he tries to create the image file.

    I have sent the report file and a screenshot to support@acronis.com (subject = Problem from STR)
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Dear STR,

    Please send these files to support@acronis.com! The problem seems to be simple, but this doesn't mean that it is simple.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
  5. STR

    STR Registered Member

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    do you have news ?
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello STR,

    Please send me a private message with your email address from which you have contacted support@acronis.com.

    Thank you.

    --
    Best regards,
    Andrew Berezovsky
     
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