I didn't see any threads dealing with my specific issues so here I am to ask for some guidance. I wanted TI originally because Windows System Restore keeps deleting my previous restore points even though I haven't changed the space allotted for it and I'd like to be able to schedule routine points every now and then just to be sure. I have Win XP Pro, 500MHz P3. I installed TI 9 without any problems and after an initial hangup with creating the secure zone partition (the program froze and I restarted the computer) of 1GB, it showed that everything was ready to go to create the backup. So I started the full disk image creation and it got about ~33% finished and froze again. I stopped the process, rebooted tried again. This time it wouldn't show any progress on creating the backup. Stopped, rebooted- same story. I tried to remove the partition and the program freezes. Uninstalled and reinstalled the program- still no go. So I used Windows System Restore to revert everything before all this mess started thinking maybe there was something that could be cleared out, but still nothing when I try to create a backup or remove the partition. So here's a stupid question: How do I get rid of a partition when the program that created it doesn't let me? If I can get my computer back to what it was prior to the first install, I thought I would give it one more try and then if it still doesn't work, call Newegg.com back and get my money back for this piece of junk.