I am trying to do a simple back of file/folders on my pc and everytime I do it it starts up and then just sits there at 0% Progress. I just let it go for hours and it just sits there with the little arrow going in the task bar, but the backup file size or update time never changes. I tried shutting down all the othere process running and still nothing. I cannot even cancel the task. I hit cancel and still just sits there. I was considering recommending this product to my company but am having second thoughts now. Brian S.