true image 8 resorce hog

Discussion in 'Acronis True Image Product Line' started by north450, Jan 3, 2006.

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  1. north450

    north450 Registered Member

    Dec 27, 2005
    installed version 8 the latest one
    installation went smooth
    noticed 2 things in running processes
    TrueImageMonitor and schedhlp
    also when the program was started the main window opened.
    when that happened the system resources which is usaually 86 per cent
    dropped to 65 per cent and the computer frooze once.
    when the program was exited it went back to 86 per cent.
    then went to msconfig and disenabled the 2 tasks.
    same results .
    now if my burner would be used to burn an image or if another hard drive would be attached to clone it would probably crash my compter .
    do you have any suggestions.
    the pdf manuals says
    System requirements
    Acronis True Image requires the following hardware:
    • Pentium or compatible PC
    • 32 MB RAM
    • floppy disk drive or CD-ROM drive
    • VGA monitor
    • mouse (recommended)
    • free hard disk space for image files
    A CD-ROM drive is required to install Acronis True Image
    true image 9 says 64mb.therfore by the process of logic will use more resources
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello north450,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept my apologies for the delay with the response.

    First of all, please take a look at this previous thread explaining what schedul2.exe, schedhlp.exe and TrueImageMonitor.exe processes are and why it is not recommended to disable them.

    Please also make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at:

    To get access to updates you should create an account at:
    then log in and use your serial number to register your software.

    Please note that you should create new Bootable Rescue CD after installing the update.

    If the problem still persists with the latest build (937) of Acronis True Image 8.0 then please check each partition of your hard drive by Windows utility:

    - For Windows 9x please use Windows menu Start\Run
    then enter the command "scandskw" and test all drives;

    - For Windows XP please use Windows menu Start\Run, then enter the
    command "chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drive.

    Note that you will need to reboot your computer in order to scan the system partition.

    Please also download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists then please provide us with the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - When exactly your system freezes?

    - Have you received any error messages? What exact error messages? When exactly have you received them?

    - Describe actions taken before the problem appears step-by-step.

    Please also download and install the free trial version of Acronis True Image 9.0, launch the program and see if the problem still persists. Inform us about the results.

    Please submit a request for technical support. Attach all the collected files and information to your request along with the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Alexey Popov
  3. north450

    north450 Registered Member

    Dec 27, 2005
    When Acronis Startup Recovery Manager is activated it overwrites the Master Boot Record
    (MBR) with its own boot code. If you have any third party boot managers installed, then you
    will have to reactivate them after activating the Startup Recovery Manager. For Linux loaders
    (e.g. LiLo and GRUB) you might consider installing them to a Linux root (or boot) partition
    boot record instead of MBR before activating Acronis Startup Recovery Manager.
    contacted 2 hard drive manufacturers told me it was not a good idea to overwrite master boot record.
    Acronis TrueImage Monitor
    Part of Acronis True Image - backup software. Can be disabled without affecting TrueImage.
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