True Image 8 Problems

Discussion in 'Acronis True Image Product Line' started by KevinF, Aug 18, 2004.

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  1. KevinF

    KevinF Guest

    TI 8 build 768, WinXP SP1

    Everytime I try to create an image of my local hard drive, I get an error number 33 "Unable to create volume snapshot" I DO have Roxio Easy CD Creator v6 installed, but so far I have not read of any problems w/ v6.

    Trying to create the image on an external USB drive.

    Anyone have any ideas of what the problem may be?

    Snippet of log below:

    <?xml version="1.0" encoding="UTF-8" ?>
    <log uuid="1BE2C9A5-06F9-4DD7-B327-0A635D2E706B">
    <event code="2" id="1" message="Creating the image has started" module="100" time="1092863760" type="2" />
    <event code="503" id="2" message="Analyzing partition 0-0..." module="1" time="1092863760" type="2" />
    <event code="503" id="3" message="Analyzing partition C:..." module="1" time="1092863761" type="2" />
    <event code="503" id="4" message="Analyzing partition 0-0..." module="1" time="1092863762" type="2" />
    <event code="503" id="5" message="Analyzing partition F:..." module="1" time="1092863762" type="2" />
    <event code="503" id="6" message="Analyzing partition G:..." module="1" time="1092863763" type="2" />
    <event code="503" id="7" message="Analyzing partition 0-0..." module="1" time="1092863764" type="2" />
    <event code="503" id="8" message="Analyzing partition H:..." module="1" time="1092863764" type="2" />
    <event code="1008" id="9" message="Imaging operation summary:
    &lt;bold>Create Full Image&lt;/bold>
    &lt;tabpoint value=30>&lt;indent value=4>From: &lt;indent value=10>Disk 1&lt;/indent>&lt;indent value=4>
    To file: &lt;indent value=10>&quot;H:\homebackup.tib&quot;&lt;/indent>&lt;indent value=4>
    Compression: &lt;indent value=10>Minimal&lt;/indent>&lt;indent value=4>
    &lt;/indent>" module="1" time="1092863765" type="2" />
    <event code="504" id="10" message="Pending operation 101 started: &quot;Saving partition structure&quot;" module="1" time="1092863765" type="2" />
    <event code="504" id="11" message="Pending operation 104 started: &quot;Creating partition image&quot;" module="1" time="1092863765" type="2" />
    <event code="33" id="12" message="Cannot create the image of the logical drive C: because it is currently in use by running applications or the logical drive contains bad sectors.
    : None" module="7" time="1092863766" type="4" />
    <event code="33" id="13" message="Cannot create the image of the logical drive C: because it is currently in use by running applications or the logical drive contains bad sectors.
    : None" module="7" time="1092863771" type="2" />
    <event code="502" id="14" message="Operation with partition &quot;C:&quot; was terminated with code 33 &quot;Unable to create volume snapshot&quot;" module="1" time="1092863771" type="4" />
    </log>
     
  2. KevinF

    KevinF Guest

    To add to this. I have run chkdsk /r on both drives, the drive being backed up (C:) and the USB drive. No errors found.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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