I just downloaded, paid for, and installed trueimage 8.0 on my Dell Inspiron 8600 laptop, CDRW/DVD+RW drive and attempted to make bootable disks (error message "error burning the cdr/cdrw disk") I got the same message from the trial version. I then tried to create an image to a Maxtor USB2 160 GB external hard drive. It just sits and does nothing. My CDRW/DVD+RW drive works fine in all other applications and the laptop is 4 months old and is totally working, MS WinXP SP2. This is not a confidence builder. Please reply.