True Image 7.0

Discussion in 'Acronis True Image Product Line' started by pstrause, Nov 12, 2004.

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  1. pstrause

    pstrause Registered Member

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    I have True Image 7.0 Build 595. My internal hard disk is partitioned into K for operating system (WinXP Prof) and D for Data.

    I made image of K partition and verified it and all OK. When I went back to do the same for D but Acromis True Image did not recognize the partitions so I could choose. What goes?

    I am saving my backup images on a external hard drive.

    Repairing the installation does not help! What can I do?

    Thanx,

    Phil Strause
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Phil,

    Thank you for choosing Acronis True Image (http://www.acronis.com/products/trueimage/).

    Could you please describe your problem more exactly? As I understood you have successfully created an image of your system partition but there appeared a problem when you were trying to create an image of your D: partition. Could you please describe the problem in detail? What screen of the "Create Image" wizard does the problem occur on?

    I recommend you to contact support@acronis.com regarding this problem. Please also read the first Sticky thread on the rirst page of this forum.

    Thank you.
     
  3. pstrause

    pstrause Registered Member

    Joined:
    Nov 12, 2004
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    Andrew,

    Thanks for your reply.

    The problem occurs on the second screen of the create image wizard where I should be able to select the partition I would like to image. The screen does not show either of my partitions. If I select the whole disk the program will erase my copy of the system partition. I wonder if my installation is corrupted. I already tried uninstalling and reinstyalling.

    What do you suggest?

    Thanks,

    Phil
     
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