True Image 11 Freezes

Discussion in 'Acronis True Image Product Line' started by velomark, Oct 27, 2007.

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  1. velomark

    velomark Registered Member

    Joined:
    Aug 26, 2006
    Posts:
    2
    Location:
    Wisconsin
    Just purchased and downloaded last night. Had a lot of trouble installing it. Finnaly this morning I was able to get it installed and when I try to perform a back up it freezes during the set up wizard. My operating system is Vista 32.

    Any suggestions?

    Thanks

    Mark
     
    velomark, Oct 27, 2007
    #1
  2. DwnNdrty

    DwnNdrty Registered Member

    Joined:
    Mar 28, 2007
    Posts:
    3,335
    Location:
    Florida - USA
    Do you have InCD or GoBack running? Try making the bootable Rescue CD and do the backup from that. You will want to know that the cd will work anyway in case of a hard drive crash.
     
    DwnNdrty, Oct 28, 2007
    #2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello all,

    Thank you for choosing Acronis Disk Backup Software.

    velomark, could you please let us know the exact moment Create Backup wizard freezes on your machine? Does this happen after pressing Next on one of the dialogs?

    Thank you.

    Best Regards,
    Alexey Bogomolov
     
    Acronis Support, Oct 28, 2007
    #3
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