Windows XP, fully updated and patched. Multiple partitions on multiple hard drives, backup drive is Z:, external via E-SATA. I've noted lately that the scheduled task to back up the C: drive when my system shuts down, will not always complete and the system will not shut down. When this happens, Acronis has essentially hung (reports it cannot write to the backup drive, and will not shut down), and my wireless connection is down. The only way to correct the issues is to restart the computer. Today, a different task also hung in the same way. After a reboot, I tried to run the task manually and ran into the same problems. I have checked Z: for any problems, cannot find any. Even when Acronis is reporting it cannot touch Z:, I can see it fine through Windows Explorer After some troubleshooting, I downloaded and installed the newest version of TI 10 (I'm afraid to open it at the moment to get the number, but it was downloaded today, 23 May 09 directly from the Acronis website - 9***?) This has made the problem worse! Now when I open Acronis, the Z: drive loses connection and then comes back up, and the wireless connection immediately goes down, and bounces depending on if Acronis is doing anything. Any task run blocks wireless and hangs, necessitating a reboot. In addition, although I cannot figure out why, installing the newest version of Acronis somehow corrupted the prefs.js files of both Firefox and Thunderbird, and appears to have damaged other settings (icons in my taskbar that I've turned off, have shown back up again). I have had problems with Acronis before, uninstalling it and reinstalling it was a major hassle (it would not reinstall), though eventually it was up and has been working fine for a couple of months. I love Acronis True Image when it works, but if it cannot be trusted to work consistently, I may have to change products. Please help!