Greetings, I have a short laundry list of difficulties I have been "putting up with" regarding my installation of Acronis True Image 10 Home. This Acronis install is on a new build using the Asus P5K Deluxe motherboard and a Raptor SATA hard disk drive. The operating system is Vista Business. I am using the latest Acronis build (#4,942) available and Vista is up-to-date. I have no difficutly using Acronis to make a Backup image to a secondary internal storage hdd, or validating that image. When I attempt to "Create Bootable Rescue Media" I proceed through the steps, I select the Pioneer DVR 212D SATA burner, and when I click to create I receive an Error dialog "E00040010: Device is busy.(0x40010) Tag: 0x8B7F8138EBD33EB3" with a Retry and Cancel Button. I have subsequently made a Bootable Rescue Media by creating an ISO file and burning it to disc using Nero on my XP Professional computer. No matter how I configure the SATA / IDE options (I have tried all of them) in the BIOS on the Asus board, when I boot using the Bootable Rescue Media I created from an ISO, Acronis GUI loads fine, but does not find any hard disk drives. Is there something I am failing to do or does Acronis not support SATA on the Intel P35 chipset? [late edit] The Create Bootable Rescue Media issue was resolved by pausing (completely) Kaspersky's protection. This allowed Acronis to succeed in creating a bootable rescue disk with all of the Disk Director and True Image options selected. However, the issue of Acronis not finding any hard disk drives while in the GUI mode at bootup continues. .