trouble reinstalling nod 32

Discussion in 'NOD32 version 2 Forum' started by sherij4, Aug 23, 2007.

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  1. sherij4

    sherij4 Registered Member

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    somehow nod 32 was uninstalled on my daughter's computer. I tried to reinstall it, but it wouldn't accept my password. I purchased for 4 computers and have only used 3 ( one computer is currently down)....will reinstalling use up the 4th installation?
     
  2. GhostMan

    GhostMan Eset Staff Account

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    Hi

    no, reinstall did not "waste" one license. Install process is actually independent from license itself. Please, is there any error message during installation?

    Regards.
     
  3. sherij4

    sherij4 Registered Member

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    I can't get that far....it won't accept my password. I was sent my password again, so I know it is the right one, but it won't accept it. Not sure what to do now.
     
  4. Blackspear

    Blackspear Global Moderator

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    Hi there, please email me the Username and Password and I will check it

    blackspear @ wilderssecurity.com

    remove the spaces to make the above email work.

    Cheers :D
     
  5. sherij4

    sherij4 Registered Member

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    I just sent it to you.

    Thanks for checking!
     
  6. Blackspear

    Blackspear Global Moderator

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    All checked.

    Cheers :D
     
  7. Marcos

    Marcos Eset Staff Account

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    Go to the NOD32 Control Panel -> Update -> Update -> Setup button and make sure your User name and Password are entered correctly there. For exact transcription, I'd suggest that you select and copy (Ctrl+C) your User name from the registration email and paste it (Ctrl+V) to the appropriate field in the update setup window. Repeat the same with the password.
     
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