Trial won't update

Discussion in 'ESET Smart Security' started by SBMongoos, Oct 29, 2009.

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  1. SBMongoos

    SBMongoos Registered Member

    Joined:
    Oct 6, 2008
    Posts:
    215
    I installed a trial for Win 7. It's supposed to be good for 30 days but I'm being asked for a username and pwd to update. WTF?
     
  2. ccomputertek

    ccomputertek Registered Member

    Joined:
    Jul 27, 2009
    Posts:
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    Yes, you need the trial key and password sent to the email address you registered with, and put that in the update section.
     
  3. SBMongoos

    SBMongoos Registered Member

    Joined:
    Oct 6, 2008
    Posts:
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    thought so but I didn't have to offer one to even download it from the Eset site.
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    On the download page http://www.eset.com/download/free_trial_download_int.php, there's a section telling the following:

    NOTE: You need to have credentials to download ESET Smart Security 4. Click here to request them and an email with a username and password will be sent to you shortly.
     
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