I downloaded the trial version of ESET Smart Security for Win XP. It found I had two viruses and 55 total invasions. I deleted the invasions but I have no idea if they were spyware or viruses. At this point I was happy that I made the switch from CA to Eset. I tried to open Windows Explorer in order to copy your download from my desktop to a memory stick and install your software on my wife’s laptop. When I tried Explorer would not open. I got a message asking if I had spelled the command correctly. I then thought that maybe I should restart my computer. When I did my computer will not completely boot. It reaches a point where my background picture will show but it will not load my desktop. None of my toolbars will load so I cannot enter even a single command or even click on “Start”. Can anyone please tell me how to get my computer working again?