Trend Micro Housecall Security Scan Busted!

Discussion in 'other anti-malware software' started by Gregory, Sep 13, 2005.

Thread Status:
Not open for further replies.
  1. Gregory

    Gregory Registered Member

    Joined:
    Sep 7, 2005
    Posts:
    18
    Trend Micro Housecall Security Scan

    I have just scanned my computer with Trend Micro Housecall Security Scan and it claims to have detected 10 spies in my computer one being DIAL_PULPITO.A dialer (a porn dialer) and I have not been near a porn site. One online scanner may have tried to install several keyloggers on my system also and I'm not sure which one it was because I was visiting several. It may have been Trend Micro's also I'm not sure. Companies trying to market their products by falsely detecting and installing spyware applications on peoples computers should be a criminal offence!
     
    Last edited: Sep 15, 2005
  2. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,873
    Location:
    SW. Oklahoma
    Trend Micro has always been above board and I don't believe that they would ever try to install any malware on your computer. And you don't have to go to a porn site to get malware pointing to a porn site. And accusing a company of an illegal act without documented proof could be construed as libel
     
  3. culla

    culla Registered Member

    Joined:
    Aug 15, 2005
    Posts:
    504
    it isn't trend micro its YOU clicking on scanners you can't even remember which ones be more careful and find out first which ones are good
     
  4. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Oh I would have no problem agreeing to that statement at all. In the case of Trend Micro....as it is with any scanner....whether it be an online scannner or stand-a-lone....they are prone to False positives every once in awhile. With nothing more to go on that what you posted it would be impossible to say one way or the other whether it's simply a False positive or something indeed on your PC.

    If you really would like to know....Please perform the scan again and post all the results including the location it found it in....whether it be a registry entry or a folder entry.
     
  5. Gregory

    Gregory Registered Member

    Joined:
    Sep 7, 2005
    Posts:
    18
    I don't know how well the paid version of this utility works but the results of their online scan were phony in order to scare perverts into purchasing it.
     
  6. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Once again....unless you'll provide scan results we are left with an opinion and nothing more. Of course....everyone is entitled to an opinion but it's best for discussion if facts are presented.
     
  7. Vikorr

    Vikorr Registered Member

    Joined:
    May 1, 2005
    Posts:
    662
    At least you are aware that some so-called antispyware utilities are frauds. What were the other online scanning sites that you used ? (apart from Trend Micro)

    Wouldn't it have been better to phrase your first post as a question about Trend Micro? <it is actually a very reputable company>

    Online scanning requires an ActiveX download. It may be that one of the previous online scanners you visited was actually a rogue site, but you don't mention which other online scanners you visited. It may be that Trend Micro simply picked up what was downloaded by you during a previous 'scan'.

    Or it may be a false positive, which happens from time to time...but it's NOT a scam unless it's both a false positive AND they tell you that you have to buy something in order to remove it.

    I'm also curious how you know it was a false positive. Have you run any other scanners since ? reputable ones that is, like www.kaspersky.com

    The info would help.

    PS another way your computer may have become infected <if it is>...If you are not the only user of the computer, it may be that someone else visited or a porn site <not everyone thinks it's 'perverted' to visit a porn site - 60% of sites on the web are porn, and that doesn't happen by chance>, or it may not have come from a porn site at all, but was picked up from an infected 'normal' site, whilst surfing the web
     
    Last edited: Sep 13, 2005
  8. Beefcarver

    Beefcarver Registered Member

    Joined:
    Jan 23, 2005
    Posts:
    263
    Location:
    michigan
    No responce from Gregory on this last post. I think his Pc is BUSTED lol :D
     
  9. Gregory

    Gregory Registered Member

    Joined:
    Sep 7, 2005
    Posts:
    18
    I've found out that the keyloggers that I thought were form the online scanners is actually a conflict between Kaspersky AV's updates and Counterspy. Counterspy is detecting some of Kaspersky's updates as spyware. I've wrote Counterspy for help. :doubt:
     
  10. Vikorr

    Vikorr Registered Member

    Joined:
    May 1, 2005
    Posts:
    662
    Counterspy has had some false positives in recent updates. I didn't pay much attention to their names, abut it was about 3-4 FP's.
     
  11. Gregory

    Gregory Registered Member

    Joined:
    Sep 7, 2005
    Posts:
    18
    Re: Trend Micro Housecall Security Scan

    Nobody told me that this scanner would remove it free. I did not see the small continue button in the lower right corner. I thought you had to purchase the utility. I still don't know where it would have come from. None of my anti-spyware detected a dialer nor did Panda detect one either.

    I had to send Counterspy a copy of its diagnostics and spyware scan history and they said it was a false positive and sent me this email

    Greg,

    Looking at your diagnostics, your CounterSpy is not updating properly. Run this to get your CounterSpy up to date and run another scan:

    Close out CounterSpy, right click the icon in your taskbar and choose shutdown. Run the below and it will update you to definitions 232.
    http://www.sunbelt-software.com/ihs/CSC1.0-234.

    and it seems to have fixed it.
     
    Last edited: Sep 16, 2005
  12. Vikorr

    Vikorr Registered Member

    Joined:
    May 1, 2005
    Posts:
    662
    Glad it's all fixed :)
     
Loading...
Thread Status:
Not open for further replies.