Normally, when behind my firewall at home, there are always timeouts at the cable modem. Tracert @ cmd prompt goes on to the next hop - my ISP POP - and continues on, but the tracert in PE sees the first timeouts and stops. I played around with some settings to no avail. Is there a solution? A way to make it go past those 'first hop' timeouts as the command-line tracert does? Searched the forum on tracert with only one post - no joy there.