Totally confused

Discussion in 'Sandboxie (SBIE Open Source) Plus & Classic' started by Acadia, Feb 9, 2025.

  1. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,366
    Location:
    US
    Received message certificate was due. Paid. Now what do l do? Still receiving message that I need to renew. Am I suppose to download this thing and reinstall? If so, not sure which one to download, x64 or ARM64? Forgive this old timer, but this renewal process is confusing.
    Thanks much,
    Acadia
     
  2. Lagavulin16

    Lagavulin16 Registered Member

    Joined:
    Nov 26, 2014
    Posts:
    213
    Location:
    Emerald City
    Hopefully David (or an infinite number of Forum posters) will chime in sooner than later if a re-installation is necessary. In the interim, and if you get too impatient to wait, skip the "ARM64" option. My limited understanding is that ARM64 applies to a substantially rare number of set-ups.
     
  3. stapp

    stapp Global Moderator

    Joined:
    Jan 12, 2006
    Posts:
    27,329
    Location:
    UK
  4. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,366
    Location:
    US
  5. stapp

    stapp Global Moderator

    Joined:
    Jan 12, 2006
    Posts:
    27,329
    Location:
    UK
  6. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,366
    Location:
    US
    Arrgh, this is sooooo frustrating. It keeps asking me for a serial number. I can find an updatekey and a mile long signature, but no serial number. It keeps taking me to a page to purchase a renewal ... I ALREADY DID THAT!
    Acadia
     
  7. DavidXanatos

    DavidXanatos Developer

    Joined:
    Sep 6, 2006
    Posts:
    2,529
    Location:
    Viena
  8. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,366
    Location:
    US
    Installed updated version and put in all info. Received message that info is invalid and box turned red. David, if you want, I can send you transaction number etc. to prove that I really did pay for this earlier today.
    Acadia
     
  9. DavidXanatos

    DavidXanatos Developer

    Joined:
    Sep 6, 2006
    Posts:
    2,529
    Location:
    Viena
    Yes send me a private message and Il'l look what failed, perhaps some encoding issue with some special characters in the name or something.
     
  10. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,366
    Location:
    US
    Thanks, David, the info that you sent me worked. For some reason I never received any of that this morning when I renewed. Thanks again.
    Acadia
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.