toolbar

Discussion in 'privacy problems' started by edx_mtn, Jan 15, 2005.

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  1. edx_mtn

    edx_mtn Registered Member

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    I installed SpywareBlaster. Then, I uninstalled it because I had connectivity problems.

    Now, I have a toolbar that is causing problems.

    IE 6 SP0
    view > toolbars > thre is an unlabeled item, with a check mark. If I click on the area, the check mark does not go away.

    How do I get rid of this toolbar?

    Thanks.

    em
     
  2. snapdragin

    snapdragin Administrator

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    Southern Ont., Canada
    Hi edx_mtn, and welcome to the forum. :)

    Since SpywareBlaster does not install a toolbar of any kind, this problem is not related to SpywareBlaster, so I have moved your thread over into our Privacy Problems forum. ;)

    If this is a toolbar that you did not knowingly install yourself with another program, then it may have been installed silently by malware.

    If you do not have an anti-spyware program already, then you can download, install and bring up to-date one of the following two anti-spyware programs (using both is also recommended and they work well together) and do a scan with them:
    Ad-Aware SE Personal
    Spybot Search&Destroy

    If, for some reason the anti-spyware programs cannot remove the toolbar, then followup with posting a HijackThis log at one of the forums that offer log analysis listed in this link: A-SAP. The two bigger forums for HijackThis log processing, (meaning they process more log threads each day than most others) are: SpywareInfo.com and CastleCops.com. Be sure to read their posting policy before posting a log.

    Let us know how it turns out.

    Regards,

    snap
     
  3. edx_mtn

    edx_mtn Registered Member

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    My mistake.
    It disappeared when I uninstalled Cox's spyware blocker.

    ~removed hijackthis log - snap~

    em
     
    Last edited by a moderator: Jan 16, 2005
  4. snapdragin

    snapdragin Administrator

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    Hi edx_mtn,

    I apologize if my instructions for posting a hijackthis log wasn't clear, but we no longer do Hijackthis log review here at Wilders, so I have removed the log you posted. See this Announcement.

    In my previous post I have listed the links to CastleCops and SpywareInfo, which is where you can post a log for analysis and one of the Hijackthis Experts will help you clean your system.

    Regards,

    snap
     
  5. edx_mtn

    edx_mtn Registered Member

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    The issue has been resolved.

    I apologize.

    em
     
  6. snapdragin

    snapdragin Administrator

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    Location:
    Southern Ont., Canada
    Hi em,

    No apology necessary. I'm glad you were able to identify the toolbar.

    Thank you for posting back and letting us know. :)

    Regards,

    snap
     
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