toolbar hijacker help websearch

Discussion in 'adware, spyware & hijack cleaning' started by KayKay, Jun 16, 2004.

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  1. KayKay

    KayKay Registered Member

    Joined:
    Jun 9, 2004
    Posts:
    2
    Please look at my hijack this log and tell me how to get rid of the websearch search bar. I have tried to fix it but it keeps popping up.

    I am using spywareblaster, spywareguard, spybot.
    The spywareguard protection alert pops up every 1 minute telling me that websearch is trying to change my search bar.

    Help!

    KayKay

    Logfile of HijackThis v1.97.7
    Scan saved at 9:20:22 AM, on 6/16/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\Alert\ALERT.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    C:\WINDOWS\System32\inetsrv\inetinfo.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\MI6841~1\MSSQL$~3\binn\sqlservr.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\System32\carpserv.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common files\WinTools\WToolsS.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\mqsvc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\WINDOWS\kdx\KHost.exe
    C:\WINDOWS\System32\mqtgsvc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common files\WinTools\WToolsA.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\CA\ETRUST~1\realmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE
    C:\Program Files\Common files\WinTools\WSup.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Download\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.techskills.com/studentweb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50087
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
    O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
    O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
    O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
    O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"
    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\Karen.KWK\LOCALS~1\Temp\tb_setup.exe /dcheck
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE"
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Exif Launcher.lnk = ?
    O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .png: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.techskills.com/studentweb
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/10786ed504309af2f814/netzip/RdxIE601.cab
    O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
     
  2. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello KayKay,

    Download CWShredder Click on update, then close all browsers, and then click on Fix, not scan.

    Reboot.

    I want you to end these Processes by doing this:
    Ctrl+Alt+Del

    Look in the processes tab and find:
    WToolsS.exe
    WToolsA.exe
    WSup.exe

    Hi-light each of those and click on end task.

    Delete the contents of the "temp" folder and completely delete the cache folders by doing this.

    Open Internet Explorer. Then click on TOOLS in the top toolbar. Click on "Internet Options..." from the drop-down menu.
    A new smaller window will display. Under the "General" tab, in the middle, are 3 buttons.
    Click the Delete Cookies button - then a small warning box pops up. Click OK.
    Click the Delete Files button - a small warning box pops us. Check the box for "Delete all offline content" and click OK.
    Then on the same General tab, click Clear History, then click OK.


    Run Hijackthis again with all browsers closed (so print this) and check these items and then on Fix:

    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

    O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\Karen.KWK\LOCALS~1\Temp\tb_setup.exe /dcheck

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/10786ed...ip/RdxIE601.cab

    Reboot the computer into safe mode

    Make sure you can view all hidden files and folders

    Find and delete these files/folders: (if you don't find them, that is ok)
    C:\Program Files\Common files\WinTools
    C:\DOCUME~1\Karen.KWK\LOCALS~1\Temp\tb_setup.exe

    Empty the recycle bin and reboot.

    Run Hijackthis again and post a new log here.
     
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