Todays Windows updates causing BSOD

Discussion in 'ESET NOD32 Antivirus' started by chrisrblom, Apr 13, 2011.

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  1. chrisrblom

    chrisrblom Registered Member

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    Posts:
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    I installed am using the newest version of ESET Mail Security for Exchange on a brand new SBS2008 SP2.

    Sorry, I don't have the exact version of ESET, if I run it, my server crashes. It was supposedly updated though...so I presume it was the latest version?

    Installed new MS security patches today:

    KB2412687
    KB2449742
    KB2497640
    KB2503658
    KB2506212
    KB2506223
    KB2507618
    KB2508272
    KB2508429
    KB2509553
    KB2510531
    KB2511455
    KB2506014

    Dump file indicates failure happened with file ekrn.exe

    Immediate Blue Screen of Death whenever the user interface to ESET is run. Get about 3 seconds of splash screen, then blue screen.

    Removed ESET from startup (registry) and now server seems to be stable.

    Does anyone have advice on which update caused this failure? I like the product (mail security) especially for the anti-spam features, but if I can't make it work, then I'll have to find something else.

    Thanks.
     
  2. Brummelchen

    Brummelchen Registered Member

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  3. chrisrblom

    chrisrblom Registered Member

    Joined:
    Apr 13, 2011
    Posts:
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    I uninstalled every MS update (above) that was installed this morning, and I repaired the ESET installation. Seems to work fine now, but it tells me I need to update my system.

    Interesting thing though, even though I stopped it from running at startup (through registry), it seems as though the AntiSpam engine was still running looking through the logs.

    I think the problem was with the GUI only?

    I was able to find out what version of ESET I was running:

    Virus signature database: 6038 (20110413)
    Update module: 1033 (20110222)
    Antivirus and antispyware scanner module: 1296 (20110301)
    Advanced heuristics module: 1117 (20110412)
    Archive support module: 1128 (20110315)
    Cleaner module: 1050 (20101207)
    Anti-Stealth support module: 1024 (20101227)
    Antispam module: 1016 (20101208 )
    SysInspector module: 1217 (20100907)
    Self-defense support module : 1018 (20100812)
    Mail server protection module: 1005 (20100112)
    Real-time file system protection module: 1004 (20100727)
     
  4. darkmoebius

    darkmoebius Registered Member

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    Apr 5, 2011
    Posts:
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    I have also been having BSOD problems on a MS SBS 2008 SP2(64-bit, Intel Xeon E5506 @2.13GHz, 12GB RAM) server.

    It started out of nowhere on 3/24 on a brand new Dell T610 server that had been error free for 4 months. Since then it has happened 3/30, 4/1, 4/3, 4/4, 4/9, 4/12.


    ESET NOD32 AV ver. 4.2.71.2
    Virus signature database: 6042 (20110414)
    Update module: 1031 (20091029)
    Antivirus and antispyware scanner module: 1296 (20110301)
    Advanced heuristics module: 1117 (20110412)
    Archive support module: 1128 (20110315)
    Cleaner module: 1050 (20101207)
    Anti-Stealth support module: 1024 (20101227)
    SysInspector module: 1217 (20100907)
    Self-defense support module : 1018 (20100812)
    Real-time file system protection module: 1004 (20100727)
     
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