After losing a whole morning in my business due to ESET's incompetence with this screwed antivirus update (which locked up ALL of our company's PCs) I have finally got things back running by disabling the ESET progam or services from running on start-up. But of course, in this state I am unable to update the program (that's assuming the latest update will resolve the problems?) and I am now running multiple PCs with no antivirus protection whatsoever. Wonderful, and still no formal announcement from ESET as to an overall fix for this. This a MAJOR MAJOR f*** up for an antivirus vendor, as apart from the damage this has done in lost hours to businesses across the country, how can we ever have confidence in your products again? I also feel for all the other ESET customers who have not yet twigged that their antivirus update caused the problem and are hassling Adobe, other software vendors, and other IT support companies, and frantically trying to find out why their PCs have locked up completely. Most are probably assuming their machines have been hit by a virus when in fact it's their antivirus program that has caused the whole problem!! This blunder must have cost thousands to companies using your software ESET, so one would hope there will promptly be clear and comprehensive instructions posted (not just here as only a select few probably know of this forum) but also on front page of your website.... along with fullsome apologies, and some reassurances as to what you've learned from this episode and what you intend to do to avoid it happening again. (Do you actually test the updates before releasing them??!!). Yes I'm MAD and I feel I have every right to be.