OK ... granted I've never used this program but I'm getting ready to. Here's my problem: I am getting ready to completely restore my laptop to it's original state due to major problems from Sony's upgrades (long story). Before I do this I want to a exact duplicate of my hard drive on an external hard drive. So I can have the the existing operation system and all files just like it exists before I restore. NOW my question ... do I Clone the drive ... or use one of the other options? What is the best way to accomplish my goal? Thanks in advance for any advice.