To buy now or hold off?

Discussion in 'Acronis True Image Product Line' started by gwmbox, May 19, 2008.

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  1. gwmbox

    gwmbox Registered Member

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    Hi

    I was about to fill-in my order for ATI11 when I got a feeling I better check on support and the forums for any issues.

    What I have found on these forums and a couple of others I have looked at in relation to ATI11 there seems to be ongoing issues with Vista and ATI11?

    I guess I need to know how stable and safe is ATI11 to use for;
    a) creating images of drives to replicate system installs to other exact spec'd machines.
    b) Doing backups and enabling restores without loss of data and loss of system usage if a restore is ever needed.

    I read about issues such as the system restore issues and others.

    Can anyone tell me where ATI11 is at in relation to all these issues.

    I read ATI10 is better and well used, can I obtain that for now and get ATI11 once it is bug free?

    Thanks
     
  2. DwnNdrty

    DwnNdrty Registered Member

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    With ATI in general and with ver. 11 in particular, you never know until you try it. Some people get ver 11 to work for what they do, but it seems that most users here do not.

    You might be able to find ver 10 at some of the online vendors. Or check your retail outlets and see if they have one.
     
  3. truthseeker

    truthseeker Former Poster

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    Firstly, TI will never be 100% bug free. In fact there doesn't exist a single OS, application or program on Earth that is 100% bug free. So we work with what we have and make the best of it.

    Secondly, I highly recommend getting TI11 now. If you keep waiting and waiting you will wait forever till Ti1000 comes out in the year 50000 lol

    Thirdly, why not Download Free Trial? And try it for yourself instead of relying on other people to tell you. That way you will get an accurate indicator what works best for you.
     
  4. foghorne

    foghorne Registered Member

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    The real dilema comes if you find you are making this decision in another couple of months. V12 is likely to come out in the Autumn. If you buy v11 within a month of V12 coming out and you are willing to badger Acronis you can normally get a free upgrade. However buying just outside the 30 days you are effectively buying an unsupported product.

    Tough call, but on balance if you are going to get it I would get it now. If TI has an annual sweet spot, in between having its bugs ironed out and being dropped like a hot potato because they are busy on the next version - it is about now.

    F.
     
  5. mbrasil

    mbrasil Registered Member

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    If you are planning to buy I recommend to buy Acronis True Image Echo Workstation with universal restore. Because it is used in most cases by business it is more reliable and updates/fixes are made much more rapidly than home version.
    Marcelo
     
  6. gwmbox

    gwmbox Registered Member

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    Thanks but it is my way if thinking that when getting what I consider as being a critical application, in that it is used to backup data etc, you kind of want it to be , well - stable and very well tested and dare I say it as bug free as it can be.... Is that asking to much, well again IMHO no but that is my view. Needless to say I am tending now even more to look at other alternatives even though I was steered towards acronis from my peers....

    While the trial is an option I have also read about issues with the trial, however I have taken that advice on board and will do just that. However while the trial may seem to be what I need there still exists as you read through this forum and others around the ongoing restore issues with ATI11 that , again IMHO, I would not expect to have in what appeared to be a highly revered product....
     
  7. gwmbox

    gwmbox Registered Member

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    Thanks Marcelo - I may look at that option amongst others....
     
  8. gwmbox

    gwmbox Registered Member

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    First I find it odd that a v12 will come out before maybe a v11.1 to fix any issues with the existing version... Second I would have thought that when making a purchase that would come with it an option to or even better be inclusive of updates for a period of say 12 months. Sorry when I was about to order I misunderstood the extra $5.99 was for only being able to download what I buy (meaning specific version) whereas I initially read it as I could pay the little extra to get updates for the next two years - my bad for thinking that...

    I will take your advice on board and it really just adds another nail in the coffin, so to speak, as another reason not to go with acronis....

    I need to add - if you have not already read the thread at https://www.wilderssecurity.com/showthread.php?t=206894 then do so and this post may make more sense and mean more to you and thus justify my initial post.
     
    Last edited: May 19, 2008
  9. tuttle

    tuttle Registered Member

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    ATI 11 works very well for most of us. There are some issues that ATI needs to fix, but on the whole ATI 11 is a good product.
     
  10. shieber

    shieber Registered Member

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    Many of us would agree with re to ATI 9 or 10 but ATI 11 has some embarrasssingly bad bugs that some can ignore but that occur on all hardware. And there are bugs that occur on some but not all hardware setups. Progress indicators that don't work; Boot CDs that don't work on harware that ATI 9 and 10 bootCDS worked on; that wonky alert system you have to open the program to see and which only tells you if the scheduded backup you arranged (so that you wouldn't have to open the program) has run; data backups that hang and can't complete, schedules that don't run on schedule. Not everyone experiences all these probs but they are relatively widespread, some of them comical , and some of them critical faults in the programming.

    Excusing ATI 11's condition with a "nothing's perfect" is like excusing a building contractor that keeps burning down your house because "nobody's perfect."

    Definately try before you buy -- it's not a guarantee but it's better assurance than the brochure, so to speak. In fact, take advantage of the free trial that several of the home backup-image vendors offer. Personally, I don't like any of them as well as ATI10. But I haven't seen one of them as problem riddled as ATI11.

    Note that Acronis has been regularly releasing a new version about once per year for quite some time now, even if the prior version still has unfixed bugs. So expect a new version around August, Sep or Oct and don't expect it to be a free up-grade unless you bought ATI11 within 30 days of the release of ATI12. If ATI 11 had a relatviley reliable version, it might not be so bad to buy mid cycle, but there is no good sign when a fixed build will be released, so if yo buy it now, you might have a working prog for a few months and then only a fw more until the next version is out.


     
  11. tuttle

    tuttle Registered Member

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    I wasn't excusing the faults in ATI 11. I was just responding to the poster who was essentially asking if he should avoid it. For me and many, it works, but I agree that ATI needs to fix its problems.

    The best advice is for the OP to download the trial and see how it works on his system.
     
  12. MudCrab

    MudCrab Imaging Specialist

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    There is no reason to pay any download/order site any money for being able to redownload the program. Once you purchase it and register it with Acronis, you can log into your Acronis Account and download it for free whenever you need to. This includes any build updates for your version (which the other service wouldn't).
     
  13. gwmbox

    gwmbox Registered Member

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    Thanks all for your advice. I am trying to hunt down an ATI10 - if you know where I can get a copy of a legit copy please let me know.

    I am however very surprised that with this board being the official support forum that no support from Acronis has made a comment of post here.... this very point really makes it easy to decide to stay well away from Acronis... such a shame for a product that appeared to show so much promise and HAD a good reputation....

    Again thanks all....
     
  14. Dave49

    Dave49 Registered Member

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  15. The Sand

    The Sand Registered Member

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    You can download as many times as you like from the website but you may have problems getting it "installed" if you have downloaded too many times. I had trouble with that when I reinstalled my OS twice in one day. When I tried to install it the last time it said something like "problem with the Acronis installer please contact Acronis Support" after I entered my serial number. They may have some kind of "flag" if you do it too many times in a short period of time. I had purchased TI 11 build 8053 at Best Buy so I had the physical DVD to install from and ended up using that (I thought there was a more recent build online so I went there... but I was wrong, I actually had the last build.) I had zero problems installing from that DVD - it was just the download (the last time of the day) that I had trouble with... I don't know this as fact that they flag it but it was... interesting. Of course even if you purchased extended download service the same thing could apply.

    As for purchasing now or holding off? I have TI 11 running successfully on one Vista computer but had trouble with the Rescue CD on another (which I consider a must.) So, I would say what has already been said here... do the trial and then you can see if you are able to create bootable rescue media that will indeed boot and load.

    Sandy
     
  16. The Sand

    The Sand Registered Member

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    In regard to Acronis Support not posting here on this thread... they post mostly for "tech help" issues.

    Sandy
     
  17. GroverH

    GroverH Registered Member

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  18. truthseeker

    truthseeker Former Poster

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    I am using TI 11 for backing up and restoring my Linux ext3 and Vista partitions without any problems whatsoerver.

    And the longer you wait, the more chance you have of having a crash right now and losing your work. I assume you are not using anything to backup your system now, so the longer you wait the more chance you have of losing your data.

    And when TI 12 comes out, then you can argue to wait till TI13 comes out, and on and on and on.
     
  19. truthseeker

    truthseeker Former Poster

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    Hear Hear! Agreed!
     
  20. RAD

    RAD Registered Member

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    Warning: TI 10 DOES NOT work with VISTA. (That is why I first sought out this forum). Just browse this forum and see for yourself.

    If you need a recopmmendation for an imaging program that does work with VISTA, look here:
    https://www.wilderssecurity.com/showthread.php?t=208862
     
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