On a Win 2000 Pro system I have the C hard drive, and a USB external drive. My TI9 is Build 2323. When I make a clone or a disk backup from the desktop, the software works perfectly. But when I boot from the rescue CD and select Full Version, TI9 fails to operate as expected. If I try to clone C to the USB, TI9 shows both drives just fine. But when it gets to the Operation Progress screen, it hangs. The C drive spins and nothing happens. If I try to do a Disk Backup, then suddenly the USB drive is not visible on the list of available destination drives. What am I missing here? If the C drive crashed, I'd be unable to recover.